The Federal government of Nigeria has through the Nigeria Civil Aviation, ordered the suspension of Turkish Airlines operations as a result of poor passenger treatment in the country.
Information made available to Oceanicnews points that the order came as a result of the Airline’s inabilty to abide by the rules of operating with the right size of aircraft that could transport all passengers with their baggage at the same time. It was gathered that the Airline ferries its passengers in one aircraft, while their baggage are carried in an another aircraft as a result of the size of the passenger aircraft. This development has reportedly led to loss of baggage and mob actions by passengers at the airport.
Capt. Abdullahi Sidi, the acting Director-General Nigeria Civil Aviation Authority(NCAA), in a letter to the airline, he said: “ Our airport authority has been facing a serious crisis controlling the passengers at the airport whenever they arrive without their baggage . This issue has made passengers to carry out several mob actions at our airports and it is a great threat to our airport facilities .
“ In view of all these , and a series of meetings held with the Turkish Airlines personnel , which did not yield any solution to this problem , the NCAA is therefore left with no option than to direct Turkish Airlines to suspend its operations into Nigeria until such a time when the airline is ready to operate with the right size of aircraft that can transport all passengers with their baggage at the same time .
“ If no remedial action is carried out by your airline , this suspension shall be effective from the 16 th of December, 2019 .”